I am applying for whd but each time it says I can't due to the fact you don't supply my electric?
Best answer by Ladyinlavender
Updated on 10/03/2021: The Warm Home Discount window for 2020/2021 has now closed. For more information on the Warm Home Discount, including how to apply next year, click here.
Hi everyone. ) I'm a Boost customer. I clicked on the link in the email from OVO that said exactly the same after entering my account no and postcode. Ie that they didn't supply my electric.
I went to BOOST site help and searched WARM HOME and followed a link to the Boost version of the form to apply. Again it said they don't supply my electric.
After reading other customers were the same I tried entering my full 7 digit account number and my postcode in lower case with no space. DONT USE AUTO FILL. It worked. ALSO don't use auto fill to complete the form. Manually enter your details.
My application was sent and within 5 minutes I was approved for the grant via email.
Hope this helps you if you like me searched for help.
Stay safe and well x