When we joined boost, we was quoted £16 a week. This month our bill is so far £203 per month. We was a way for one week in October, we had £30 on our account and it had vanished when we got home. We was placed in emergency! How can you do this when we wasn’t even here? I rang customer service who said it was normal and when I questioned this, she hung up. The worst company I have ever had to deal with. I have now switched to bulb. But I will be pursuing this and I will be getting a refund. I’ve seen some scathing reviews from the other customers who have also been ripped off!