I have had about enough of boost telephonists today not once but twice I was hung up on. After waiting over half an hour to get through I asked my question they put me on hold to find the answer and promptly hung up on me. I rang back and waited 20 minutes to ask the same question again to be told I don't understand I shall look into it then hung up I now have to wait until tomorrow to try and resolve my issue.
I think that the phone lines should be open until 8pm that way you can ring several times to try and get an answer.