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General Chit Chat

As space for any discussions not specfically related to energy!

  • 28 Topics
  • 165 Replies

How Green Gas is Made - Did You Know?

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What are the pros and cons of being a Pay as You Go customer?

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Get involved and say hi!

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28 Topics

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nikkidec65

Bad customer service on the phone

I have had about enough of boost telephonists today not once but twice I was hung up on. After waiting over half an hour to get through I asked my question they put me on hold to find the answer and promptly hung up on me. I rang back and waited 20 minutes to ask the same question again to be told I...

282 22
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13 days ago
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MartinBritnell Savvy

When we joined Boost, we were quoted £16 a week. This month our bill is so far £203.

When we joined boost, we was quoted £16 a week. This month our bill is so far £203 per month. We was a way for one week in October, we had £30 on our account and it had vanished when we got home. We was placed in emergency! How can you do this when we wasn’t even here? I rang customer service who sa...

280 6
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25 days ago
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Eva_Boost Community Moderator

Competition Give Me The Energy Awards

Give Me The Energy Awards

  At Boost, we love parents’ energy – and we know being a parent takes lots of it! So we thought it was about time to give the mums and dads out there a little something back, with the Give Me The Energy Awards.   Every week until the 29th March, we’ll award prizes to mums and dads who send in the b...

146 0
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25 days ago
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Eva_Boost Community Moderator

News New product alert - we've launched Boost Gadget Insurance!

New product alert - we've launched Boost Gadget Insurance!

To all Boost customers we introduce…. Boost Gadget Insurance!     With Boost Gadget Insurance you get:   Cover starting from £5.25 per month  24 hour replacements   Unlimited repairs   Find out more and get a quote here. You can also call the team on 0330 041 2876 9.00am-5.30pm Monday-Friday.    ...

152 2
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1 month ago
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james rainsford Savvy

Boost are the best

Boost are incredible, they have saved me from certain doom this week, they understand my situation better than anyone else and have gone above and beyond to help me, you have the best customer services ive ever dealt with and i can only compliment you on your entire procedures, i will never switch s...

30 2
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1 month ago
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Mummasteel Savvy

How do I know if you've received my payment from ZIPZERO?

Hi I’m new to all this so please bear with me  I’ve joined an app called zipzero which gives you cash back on ure receipts  unfortunately you can’t have the cash put in ure bank instead you have to choose a bill ie boost or council tax rent etc  ive choosen  boost to do this  on Monday I transferred...

80 2
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2 months ago
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DarynD Newbie

Issues with the Warm Home Discount validation process

Rang up 3 days ago questioning my Warm Home Discount, after finally getting through I was greeted by someone on the phone so i could discuss my Warm Home Discount i was accepted for. After waiting 8 weeks on “further checks” i asked what is going on, appartley they are still waiting for the applicat...

178 6
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3 months ago
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Tim_Boost Community Manager

What's your favourite TV show?

Here's the place to chat about you, or in my case, me! In this particular topic, it's all about TV! I want to know what gets you locked in on the sofa, every week. Maybe you've got some recommendations for other users to check out.... I'll get things started with a few of my must watch shows: "Fi...

563 20
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3 months ago
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Bradley_Boost Community Moderator

How Green Gas is Made - Did You Know?

How Green Gas is Made - Did You Know?

It’s not just electricity than can be made from renewable and greener sources, it’s gas too! However, it’s a little bit messier and smellier to say the least! Green gas is also known as Biomethane, or Biogas for short. Biogas is the mixture of gases produced by the breakdown of organic matter in t...

97 0
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8 months ago
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Chris Dodds Savvy

MoneySuperMarket
Solved

How come I was told that boost is not part of moneysupermarket.com and also how come I was not informed about the standing charge upon sign up

230 3
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8 months ago
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Bradley_Boost Community Moderator

What are the pros and cons of being a Pay as You Go customer?

Being a Pay as You Go (PAYG) customer certainly has its Pro's and Con's, but we want to hear about your thoughts and experiences! We've opened up this space for you all to get involved and put across your views, but you may also want to pop in any helpful tips and advice you think might be useful t...

55 0
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8 months ago
Lucy_Boost Retired Moderator

Get involved and say hi!

Get involved and say hi!

Welcome to the Boost Forum! It’s great to have you guys onboard with us and we hope you’re as excited as we are about this brand new forum. It's a place for you to share your experience, ask questions and be part of a fun, engaging and growing community! Just remember - no question is too big or t...

792 30
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9 months ago
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kirmy

I have 3 bedroom property and paying for 2000kw electricity per month - is this right?
Solved

I have renovated a property and put in 4.9 kw solar pv panels and all electric. I have a induction cooker (supposedly use 1.9 kw electric when used) then I have ASHP (3.5 kw) which run 8 hrs a day, when needed. although I have pv panes, according to the smart meter readings I am still using nearly 2...

207 1
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11 months ago
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Amy_Boost Community Moderator

Bank Holiday Opening Hours

Bank Holiday Opening Hours

The first Bank Holiday of the year is upon us! Time to eat chocolate for breakfast, my fav! There may be a point over the Bank Holiday when you need some help, we want to make sure you're aware of where you can get advice when the team are available. Seeing as you’re here on the forum, take a look...

1026 6
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11 months ago
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Nancy_Boost Community Manager

Boost price changes - what you need to know!

Across the energy industry, the wholesale costs of gas and electricity are increasing, and as a result the Government price cap has been raised. We wanted to give you a heads up that as of the 1st April, our single rate and dual rate tariffs will be increasing in all regions of the UK by 9.3%. Sta...

1594 7
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11 months ago
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mel109

Why have I been moved from OVO to Boost?
Solved

Hi We were automatically changed to Boost from Ovo. I received the letter telling me as of 25/01/2019 you would be supplying our energy and would get new "Keys" within 2 days of this date. Its now 05/02 and still no sign of any keys and cannot get through via the phone even after 1.5 hour on hold....

267 1
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1 year ago
Lucy_Boost Retired Moderator

Festive Friday - Christmas competition time!

Christmas is fast approaching (only 3 Fridays left!) and as it’s the time for giving, we’ve got a great give away for you lovely lot. Whoever offers up the 3 most helpful and informative comments or topics to help assist another user, will win a prize, just in time for Christmas! We’re putting y...

335 4
1 year ago
Lucy_Boost Retired Moderator

Happy Birthday to the Boost forum!

After the success of our OVO Forum, we decided to launch the Boost forum to help build and grow a loyal Pay as you go community. Today, we’re super excited to be celebrating the 1 year anniversary of the Boost Forum! 4,500 topic views, Winter Wallet and our new app - it’s been busy! We’ve had a l...

1495 3
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1 year ago
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Malta821 Newbie

Why are my plug sockets not working?
Solved

All my plug sockets do not working what to so

330 1
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1 year ago
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Janny19 Savvy

Free lightbulbs?
Solved

Do you do free energy bulbs

234 1
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1 year ago
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Aadil Hero

So I've had a parcel....

Thanks @Darran_Boost @Lucy_Boost @Tim_Boost and everyone else I've forgotten (sorry) just got my super boost tee-shirt! I've been so busy of late and this reminded why I sticking with you guys. 😁

285 12
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1 year ago
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MrInsulation Savvy

Heating your home efficiently & cheaper

Most people have been led to believe that the cheapest way to heat your home & hot water is by turning it OFF when your not at home! This is a complete falacy(excuse spelling) told to you by the energy companies. Because they want you to use more. The truth is. Its cheaper to leave your heating on c...

246 3
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1 year ago
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Tim_Boost Community Manager

Poll - Most expensive electrical appliances in your home

Our partners at Fairerpower made a https://fairerpower.co.uk/top-five-electrical-appliances-that-use-the-most-energy/ of the most expensive electrical appliances that you use in your home over the course of a year.

314 4
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1 year ago
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Darran_Boost Community Manager

Has spring finally sprung?

From the looks of it we are expecting to be enjoying BBQ's in the garden by the end of the week!! 🍔 We are really hopeful here at Boost HQ that this is true as we have been longing for warmer weather just like all of you. The added bonus of the warmer weather is that the amount of ener...

293 11
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1 year ago
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Aadil Hero

Great Customer Inclusion

Just got the lovely surprise of a card from the boost team for getting involved on the forum over the past year. Thank you so much. Really nice thought. You guys never fail to surprise with just how in touch with your customers you are. It's great to see. Thanks again guys Hope you all have a gr...

186 2
2 years ago

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