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General Chit Chat

As space for any discussions not specfically related to energy!

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How to use less energy, while self isolating at home

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When we joined Boost, we were quoted £16 a week. This month our bill is so far £203.

Updated 24/09/2020When we joined boost, we was quoted £16 a week. This month our bill is so far £203 per month. We was a way for one week in October, we had £30 on our account and it had vanished when we got home. We was placed in emergency! How can you do this when we wasn’t even here? I rang custo...

Article Give Me The Energy Awards

Updated 17/09/20 Please not this competition is closed. At Boost, we love parents’ energy – and we know being a parent takes lots of it! So we thought it was about time to give the mums and dads out there a little something back, with the Give Me The Energy Awards. Every week until the 29th March,...

Article New product alert - we've launched Boost Gadget Insurance!

To all Boost customers we introduce…. Boost Gadget Insurance! With Boost Gadget Insurance you get: Cover starting from £5.25 per month 24 hour replacements Unlimited repairs Find out more and get a quote here. You can also call the team on 0330 041 2876 9.00am-5.30pm Monday-Friday. ...

Boost are the best

Boost are incredible, they have saved me from certain doom this week, they understand my situation better than anyone else and have gone above and beyond to help me, you have the best customer services ive ever dealt with and i can only compliment you on your entire procedures, i will never switch s...

Will Boost continue to charge standing charges?

Suppliers are no longer required to set a standing charge on their tariffs most still do. Will Boost continue to do so?

Article How Green Gas is Made - Did You Know?

It’s not just electricity than can be made from renewable and greener sources, it’s gas too! However, it’s a little bit messier and smellier to say the least! Green gas is also known as Biomethane, or Biogas for short. Biogas is the mixture of gases produced by the breakdown of organic matter in t...

Can I get a pay monthly meter installed?

I owe no money I want a credit meter / dry meter as I would pay direct debit

MoneySuperMarket

How come I was told that boost is not part of moneysupermarket.com and also how come I was not informed about the standing charge upon sign up

What are the pros and cons of being a Pay as You Go customer?

Being a Pay as You Go (PAYG) customer certainly has its Pro's and Con's, but we want to hear about your thoughts and experiences!We've opened up this space for you all to get involved and put across your views, but you may also want to pop in any helpful tips and advice you think might be useful to...

Article Bank Holiday Opening Hours

The first Bank Holiday of the year is upon us! Time to eat chocolate for breakfast, my fav! There may be a point over the Bank Holiday when you need some help, we want to make sure you're aware of where you can get advice when the team are available. Seeing as you’re here on the forum, take a look...

Boost price changes - what you need to know!

Updated 17/0/2021Boost prices will be changing on 1 April 2021 in line with Ofgem’s price cap. We give customers 30 days notice of this change so have already started contacting customers and will have let everyone know their new rates by 15th February. Across the energy industry, the wholesale cost...

Poor customer service after 1hr 45 minutes of waiting time

So I have topped up 267 pound since the beginning of jan up until now yesterday I topped up 15 pound to wake up this morning to -1:37 on my boost app I have been a customer with boost for a while now and never ever have I had gas and electric rates like this it’s disgusting I ring customer service t...

Why have I been moved from OVO to Boost?

Hi We were automatically changed to Boost from Ovo. I received the letter telling me as of 25/01/2019 you would be supplying our energy and would get new "Keys" within 2 days of this date. Its now 05/02 and still no sign of any keys and cannot get through via the phone even after 1.5 hour on hold....

Festive Friday - Christmas competition time!

Christmas is fast approaching (only 3 Fridays left!) and as it’s the time for giving, we’ve got a great give away for you lovely lot. Whoever offers up the 3 most helpful and informative comments or topics to help assist another user, will win a prize, just in time for Christmas! We’re putting y...

PAYG - I don't know why others are spending so much

Been going through some of the conversations on here. I'm on Payg with a Smart meter, I only use what i put on during the winter I only ever use around £63 approx for both and £25 to £30 in summer, I have a combi boiler/central heating, I don't know why others are spending so much. The only issues...

Why are my plug sockets not working?

All my plug sockets do not working what to so

So I've had a parcel....

Thanks @Darran_Boost @Lucy_Boost @Tim_Boost and everyone else I've forgotten (sorry) just got my super boost tee-shirt! I've been so busy of late and this reminded why I sticking with you guys.

Heating your home efficiently & cheaper

Most people have been led to believe that the cheapest way to heat your home & hot water is by turning it OFF when your not at home! This is a complete falacy(excuse spelling) told to you by the energy companies. Because they want you to use more. The truth is. Its cheaper to leave your heating on c...

Poll - Most expensive electrical appliances in your home

Our partners at Fairerpower made a https://fairerpower.co.uk/top-five-electrical-appliances-that-use-the-most-energy/ of the most expensive electrical appliances that you use in your home over the course of a year.

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