Maintenance work for Pay as you go customers this weekend

  • 19 October 2017
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Hey guys,

Just a heads up that we’re carrying out some maintenance work this weekend starting from 17:00 on 20/10 and ending around 23:00 on 21/10. This means that PAYG+ customers won't be able to;

-Top up online
-Top up in the shop
-Top up over the phone
-Log on online or view account details

Standard Pay as you go customers (Dumb PrePayment) who don't have smart meters will still be able to top up at their local PayPoint and Smart (traditional) Pay as you go customers will be unaffected.

We won't cut you off over the weekend, but you'll need to top up on Monday as soon as you can.

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