Updated 15/09/20 Boost prices will be changing again on 1 October 2020 in line with Ofgem’s price cap. We’ll send another update closer to the time to remind you of the new rates when they go live.
From the 8th May, we’re increasing our unit rate prices and standing charges for all Boost customers. To ensure you are fully informed, we’ve sent out an email or letter to advise of this change, to give you time to check the prices before the increase.
It’s not something we've taken lightly, it is however in response to an increase in costs of delivering electricity and gas to you. This has meant that the industry price cap has been relaxed, and across the industry, prepayment rates are increasing (it’s not just our prices).
A statement from Ofgem says: “the methodology for calculating the cap is based on wholesale costs, network costs, policy costs, operating costs and costs associated with prepayment meters. The Cap for Summer 18 has increased due to the “increases in wholesale costs and increases in the costs of complying with government policy”.
As mentioned above, prices will not change until 8th May. Your current rates will continue until then.
We give 30 days notice of any price changes.
If you have any questions, please post below and we will do our best to answer them.
Best answer by Tim_BoostView original